bd65's Privacy Policy
bd65 is fully committed to protecting your personal information. This policy describes how we collect, use, and securely store your data.
Introduction & Purpose
bd65 ("we", "us", or "the platform") operates a safe and transparent online entertainment service for users in Bangladesh. Protecting the privacy of your personal information is one of our core responsibilities.
This privacy policy explains how we collect your personal information, the purposes for which it is used, how long it is retained, and what rights you have regarding your information. By using the bd65 website or services, you are considered to have accepted the terms of this policy.
Important: This policy applies only to bd65's own platform. Third-party websites or services are governed by their own privacy policies.
What Information We Collect
bd65 collects various types of information from its users. This information falls into two main categories:
2.1 Information You Provide Directly
Information you provide to us directly on the platform includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Payment details (partial account number for bKash, Nagad, or Rocket)
- Documents submitted for identity verification (national ID card, etc.)
- Information provided in support tickets or live chat
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Date, time (per BST, UTC+6), and duration of access
- Which pages were visited and for how long
- Cookie and session data (details below)
- Transaction history and betting records
How Your Information Is Used
bd65 uses collected information only for legitimate and specific purposes. We never use your information unnecessarily or sell it to third parties.
3.1 For Service Operations
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To maintain your gaming and betting history
- To manage bonuses, promotions, and VIP benefits
3.2 For Security & Compliance
- To prevent fraud and unauthorized access
- To block access for those under 21
- To ensure secure transactions
- To comply with anti-money laundering (AML) guidelines
3.3 For Service Improvement
- To personalize your experience
- To identify and resolve technical issues on the platform
- To assist in developing new games and services
- To review the quality of customer support
3.4 For Communication
- To send important account-related notifications
- To send transaction confirmation messages
- To respond to support tickets
- To inform you about promotional offers with your consent
Sharing Information with Third Parties
bd65 never sells or rents your personal information. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with payment gateway providers (such as bKash, Nagad, or Rocket) to complete your financial transactions. This information is used solely to verify and process transactions.
4.2 Technology Service Providers
A limited amount of information is shared with technology partners who support platform operations. All of them are contractually bound to meet our privacy standards.
4.3 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from law enforcement, or applicable laws. In such cases, we follow a policy of disclosing as little information as possible.
Clear Commitment: bd65 never sells or transfers your personal information to advertising agencies, data brokers, or any third party for commercial purposes.
Cookies & Tracking Technologies
bd65 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, store security tokens, and remember language preferences. These cookies cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings. You can control them through your browser settings, though some functionality may be limited as a result.
5.3 Analytics Cookies
These cookies are used to analyze platform usage and improve service quality. The data collected is fully anonymized and cannot directly identify any individual.
Data Security Measures
bd65 has implemented industry-standard technical and organizational measures to protect your information.
6.1 Technical Security
- SSL/TLS Encryption: All data transferred between your browser and our servers travels through encrypted channels.
- Encrypted Passwords: Your password is never stored directly — only a strong cryptographic hash is kept.
- Firewall & Intrusion Detection: Round-the-clock network monitoring prevents unauthorized access.
- Regular Security Audits: Regular testing is carried out to identify system vulnerabilities.
6.2 Organizational Security
- Data access is restricted to only those staff members who need it (least-privilege principle)
- All staff are trained on privacy and data protection
- A rapid response plan is maintained for data breach scenarios
- A minimum data collection policy is followed for sensitive information
No method on the internet is 100% secure. However, bd65 makes every effort to protect your information. If you suspect a security issue, contact [email protected] immediately.
Data Retention Period
We retain your information only for as long as it is needed to fulfill the relevant purpose or to meet a legal obligation.
7.1 Active Accounts
All necessary information is retained while your account is active. Transaction records are kept for a specified period in line with financial regulatory requirements.
7.2 After Account Closure
Even after an account is closed, some information may be retained for a set period for legal, regulatory, or fraud prevention reasons. Once the retention period ends, the information is securely deleted or anonymized.
Your Rights Regarding Your Information
As a bd65 user, you have the following rights over your own personal information:
8.1 Right of Access
You can request to know what information we hold about you. Much of it can be viewed directly by logging into your account. Contact the support team for additional information.
8.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you can request a correction. Many details can be updated directly through your account settings.
8.3 Right to Request Deletion
In certain circumstances you can request that your information be deleted. However, complete deletion may not be possible where legal obligations or legitimate business needs apply.
8.4 Right to Object to Processing
You can object to promotional communications or certain types of data processing. Opting out of marketing messages is possible at any time.
To exercise any of the above rights, write to [email protected]. We will act on your request as quickly as possible.
Protection of Minors
bd65 is for users aged 21 and over only. We do not collect or store personal information from anyone under 21 under any circumstances. Age verification is a mandatory step during account registration.
If we become aware that a minor's information is present in our system, that information will be deleted immediately and the associated account will be closed. Parents or guardians can contact us at [email protected] regarding this matter.
21+ Age Requirement: This platform is for adults only. We are committed to responsible gaming. Visit our Responsible Gaming page to learn more.
Changes to This Policy
bd65 reserves the right to update this privacy policy as needed. The policy may be revised due to changes in services, legal requirements, or improvements to security standards.
10.1 Notification of Changes
For significant changes, we will notify you clearly via your registered email or upon logging into the platform. The date of any change will be noted at the top of this page as "Last Updated".
10.2 Continued Use After Changes
Continuing to use the platform after a new policy is published will be considered acceptance of the revised terms. If you do not agree with the changes, please contact the support team to close your account.
Contact & Support
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. bd65's support team is available 24 hours a day, 7 days a week to assist you in both Bengali and English.
Ensuring the security and privacy of your information is bd65's top priority. We believe transparency and accountability are the foundation of a trustworthy platform. We are always working to earn and maintain your trust.